Who we are
Thank you for visiting our website https://ilmacity.com and considering our services. We respect your privacy and are committed to protecting your personal information. This policy outlines the types of information we collect, how we use it, and how we protect it.
Information We Collect
When you visit our website, we collect information about your device, such as your IP address, browser type, and operating system, as well as information about your browsing behavior, such as pages visited and referral source. We also collect information you voluntarily provide, such as your name, email address, and phone number, when you fill out our booking form.
How We Use Your Information
We use your information to provide you with the services you request, such as processing your bookings and responding to your inquiries. We may also use your information for marketing purposes, such as sending you promotional emails or displaying targeted ads. You can opt out of receiving these communications at any time.
Third-Party Tools
We use third-party tools such as Google Analytics and Google Search Console to help us understand how visitors use our website and improve our services. These tools collect information such as your IP address, browser type, and operating system, and may use cookies to track your browsing behavior. You can learn more about how Google uses your data here: https://policies.google.com/technologies/partner-sites.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal or reporting requirements. We will securely delete or anonymize your information when it is no longer needed.
Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Your Rights
You have the right to access, update, and delete your personal information. You may also object to or restrict our processing of your information, or request that we transfer it to another controller. To exercise these rights, please contact us at https://ilmacity.com/contact/.
Personal Data Protection
Personal data of individuals is protected and will not be shared or made available to any third parties. Personal data will only be used for the purpose of processing their reservation.
Updates to this Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes and obtain your consent if required by law.
Contact Us
If you have any questions or concerns about this policy or our practices, please contact us at https://ilmacity.com/contact/.